Misrepresentations in Hi-Res: Let Me Count The Ways

A good friend alerted me to a new crowd sourcing campaign at Indiegogo the other day…another one involving a line of new “high-resolution” players…for both audio and video. The people behind this effort were looking for $30K and had already raised their goal within the first day (after four days it stands at about $150,000). They describe their new device as the world’s first players to combine UHD video with “Hi-Res Audio”…but the entire campaign is full of misinformation, mistakes, deception, and spin. Just about everything they wrote is wrong. I’m not going to provide a link to their campaign because it doesn’t deserve to succeed…but it already has. They’ve got their money but I don’t want to contribute to their misleading effort.

Here’s a few quotes borrowed (copied) from the campaign:

• Additionally, with the mid priced and top-of-the-line models, you’ll have access to Hi-Res Streaming services like Tidal and Deezer via the Google Play Store.

Tidal and Deezer aren’t delivering “Hi-Res Streaming”. Tidal has be talking about using MQA but that won’t fundamentally improve the fidelity of standard-resolution (CD-spec) audio files.

• “Our goal as is to push the whole industry into adopting Hi-Res Audio as the new standard for music.”

So they’re planning to introduce a line of portable players with lots of big numbers of sampling rates and formats compatibility but with lackluster performance.

• “It frustrates us that audio quality (for both music & film) has stalled at 44.1KHz/16bit Audio as its standard when audio technology and storage space are no longer a limiting factor.”

Audio quality hasn’t stalled at “44.1 kHz/16-bits”. If they bothered to look around the current audiophile marketplace, they would know that most servers and even competing portable players (think Pono, Astell & Kern, Sony etc) moved beyond CD spec 10 years ago. And films haven’t ever used 44.1 kHz/16-bits!

• “For those without a huge Hi-Res collection, the company’s device will also upscale compressed formats to 192KHz/24bit – so all your music will sound better!”

According to these guys, all you have to do is upscale your MP3s to 192 kHz/24-bits and your music will sound better. This is blatantly false. The size of the file will grow and the bandwidth required to play your new larger files but the fidelity will still be the same as the original source files.

• “You will also be able to upsample non-Hi-Res Audio up to 384KHz/32bit.”

Why would you want to bother increasing the size of your files by 2, 4, or even 8 times while leaving the fidelity as it was in the original file?

• “The 3.5MM Jack will function as a Headphone Amp supporting up to 384KHz/32bit Audio out! (We are also testing a 768KHz/32bit mode, however this is yet to be confirmed)”

There are tremendous limits on audio quality in a DC powered portable device. These guys are stuck on bigger numbers…not because it helps the audio fidelity but because it makes great marketing copy.


Figure 1 – A graphics showing the convenience vs. quality of various formats.

The webpage then shifts to some background and definitions.

“The music we listen to doesn’t sound like the artist intended. This is a modern problem that has arisen because most consumers prefer convenience over quality. Because of compression the music we regularly listen to is highly clipped and we miss many of the details and thus we end up with only a shell of the artist’s original vision.”

The music we get from the labels is exactly like the artists intended…they are involved in the approval process. The company complains about data compression (AAC and MP3) and then talks about audio compression. Creating MP3 files doesn’t introduce clipping! Any compromises to the natural dynamics of a selection of music happens in the studio or mastering room…and none of the devices on the market can compensate for the “lack of details”.

“We don’t realize it, but low-quality, compressed music has a way of making you feel tired. This is because of temporal distortion created by compression.”

This sentence sounds like the nonsense that early 1-bit advocates and many PCM digital detractors claimed. You might remember tests that prevented people listening to PCM audio being unable to raise their arms, while those listening to SACDs could.

“With Hi-Resolution music you feel fully immersed in the music. The sound stage is perfectly clear and free of distortion. The harmonics are crisp and accurate. You can feel the bass going through your body with unparalleled detail.”

More marketing hype! New Hi-Resolution music productions (now they’ve shifted from Hi-Res Audio to Hi-Resolution music…continued confusion) can have better sound but upsampling or transferring to higher sample rates and longer word lengths rarely increases fidelity or does any of the things mentioned in their marketing blurb.

“By definition of the Japan Audio Society Hi-Res Audio files have a sample rate of at least 96KHz / 24bit.”

The campaign’s webpage does use the JAS “Hi-Res Audio” logo and I was assured that the company had secured a license to use it. But the Hi-Res Audio logo can only be applied to hardware and therefore saying the JAS specifies files at 96 kHz/24-bits is completely false.

This company is not alone in its gross misrepresentations. And get ready for the onslaught of “information” by consumer organizations and retailers as the holidays approach.


Mark Waldrep, aka Dr. AIX, has been producing and engineering music for over 40 years. He learned electronics as a teenager from his HAM radio father while learning to play the guitar. Mark received the first doctorate in music composition from UCLA in 1986 for a "binaural" electronic music composition. Other advanced degrees include an MS in computer science, an MFA/MA in music, BM in music and a BA in art. As an engineer and producer, Mark has worked on projects for the Rolling Stones, 311, Tool, KISS, Blink 182, Blues Traveler, Britney Spears, the San Francisco Symphony, The Dover Quartet, Willie Nelson, Paul Williams, The Allman Brothers, Bad Company and many more. Dr. Waldrep has been an innovator when it comes to multimedia and music. He created the first enhanced CDs in the 90s, the first DVD-Videos released in the U.S., the first web-connected DVD, the first DVD-Audio title, the first music Blu-ray disc and the first 3D Music Album. Additionally, he launched the first High Definition Music Download site in 2007 called iTrax.com. A frequency speaker at audio events, author of numerous articles, Dr. Waldrep is currently writing a book on the production and reproduction of high-end music called, "High-End Audio: A Practical Guide to Production and Playback". The book should be completed in the fall of 2013.

11 thoughts on “Misrepresentations in Hi-Res: Let Me Count The Ways

  • What could actually be more ridiculous than putting UHD video on a screen small enough to be on a hand held size device. Might as well be using 24/196 audio for playback on a phones build in speakers.

  • Camilo Rodriguez

    Hi Mark,

    Hope you’re having a great time in Europe despite this stomach turning and simply mind boggling bunch of BS. The fact that this bunch of fallacies, knowingly concocted to deceive or just the work of some ignorant fools, let alone the fact that they got financed, is solid proof of the real need for your efforts.

    No matter how free some people think the market can be, this is fraud and false advertisement pure and simple. And despite the fact that people willingly put their money into this – lets see if they even get to see any players – makes me think that they deserve it… at least a little.

    This just shows how wrong things really are, on all levels, and it’s outrageous, comic and enlightening at the same time. If I just told you the amount of misinformation, misrepresentation and twisting of scientific facts I was in for at the last AES convention in NYC – NOT the place you’d expect to find it – you’d probably just shake your head.

    I could name names and write a nice post on it somewhere, but it’s just not worth it. The takeaway is that what it all comes down to at the end of the day, is the money, and that’s just sad. The guys at the booths are just looking for that little bit of your ignorance to prey on it. Some are of course the very embodyment of decency, and they will correct or inform you honestly, but they aren’t the majority by any means.

    Your work as an academic and as a professional is the right way to go: cleaning house from the ground up, and for the benefit of the young professionals and future engineers and musicians, and now also for anyone and consumers alike through your blog. It’s a painstakiny slow task without guarantee of success, but the only right and responsible thing to do. Many thanks an respect. Keep it up!


    • Admin

      Camilo, I’ve returned to California after over two weeks in Europe. It was lots of fun and I met a lot of very interesting people in a variety of places. As to the marketing and retailer guides, it’s pretty much all nonsense. Some guys with a Bluetooth wireless speaker just raised over a million dollars for an omnidirectional speaker.

  • craig allison

    Unlike the heavy-handed attacks on Pono in this column which only recently acknowledged that the player is A-OK and differentiated from the holes in the Pono Music Service cheese, this criticism is right on. Tidal is a great source for most folks that frees them from MP-3 jail, but Hi-Res it is not. The public backs a lot of bad ideas, and P.T. Barnum was right.

    • Admin

      Craig, there is actually not a lot of difference between what these guys are doing and what Pono did. Ponomusic continues to market itself as a site with 2 million “high-resolution” tracks and refuses to acknowledge anything about provenance. The public also backed Pono.

      • craig allison

        The difference is that anyone with a working brain understands that owning a Pono player does not in any way obligate one to buy music from Pono Music Service; HD Trax here we come. Tidal is only what Tidal provides, quite a difference if you ask me.

        • Admin

          Craig, I understand your position but let’s try to avoid language that isn’t polite or appropriate. Yes, I’ve said that the Pono player is a good portable unit but it’s not up to high-resolution specs compared to a dedicated AC powered system for your home.

    • Victor

      Tidal does not claim it streams Hi-Res.

      • Admin

        Some of their marketing does and some doesn’t.

  • > upscale compressed formats to 192KHz … – so all your music will sound better

    True. But note: if a video has been upscaled by frames per second, it will look better than the original as well.

    > Creating MP3 files doesn’t introduce clipping!

    It does introduce the same thing as the fully linear filter does.

    > upsampling … rarely increases fidelity

    This may depend on sound material.

    • Admin

      I simply can’t comment…what I wrote was accurate.


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